ForumUp English Language Support

Amelandse · Member Joined: 23 May 2007 Posts: 75

There is definitely something not right with the e-mail feature of our forum.
I just saw that a new member had registered, but I don't get the activation mail.
I have waited an hour but still nothing. I think it's because of the server problems, but thought it would be okay to report it here.
Maybe other admins have encountered the same problem?

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liekske · Member Joined: 16 Jan 2008 Posts: 21 Location: Limburg

Yes so do I

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PirateScoobs · Member Joined: 03 Jul 2007 Posts: 2031 Location: USA

As for now lets wait and see what happens. You can't think that everything will be working perfectly after the update. But I will report this to Rualken.

[admin edit: Was not an update. The servers were offline due an explosion and fire to the power source at the building the servers are in. gg'ssimon]

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Prior ForumUp Staff

MrR · Member Joined: 19 Sep 2007 Posts: 6

Yeah I'm not getting thread reply notifications *most* of the time. It'll intermittently email me.

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hotro.forumup.com.au

PirateScoobs · Member Joined: 03 Jul 2007 Posts: 2031 Location: USA

Ok, thank you for the heads up. The webmaster has been notified.

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Prior ForumUp Staff

Raulken · Posted: Thu Jun 05, 2008 7:13 am Post subject:

the email service is up, and at first look I dnot see any problem!

please list here email used for investigation.

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MrR · Member Joined: 19 Sep 2007 Posts: 6

The email address I use for hotro.forumup.com.au is the same as for this forum -

Only registered users can see links on this forum!
Register or Login on forum!

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hotro.forumup.com.au

Raulken · Posted: Thu Jun 05, 2008 8:58 am Post subject:

MrR wrote:

The email address I use for hotro.forumup.com.au is the same as for this forum -

Only registered users can see links on this forum!
Register or Login on forum!

can be hotmail ban my server ip, or can be other server no accept email from your email andress....

try another 2 email andress, no hotmail of course Smile

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MrR · Member Joined: 19 Sep 2007 Posts: 6

I don't think that's the problem. This is the email address I've been using since I created the forum and it's been working fine up until yesterday.

Additionally, the users on my forum are not receiving notifications either and their email addresses vary (gmail, ISPs etc).

Thanks

MrR

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hotro.forumup.com.au

Raulken · Posted: Thu Jun 05, 2008 9:16 am Post subject:

please done this test, I need a complete report of test before start with a massive investigation of problem

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MrR · Member Joined: 19 Sep 2007 Posts: 6

I changed the address to my ISP and that worked.

I changed it back to hotmail and that worked also - strange.

My users who are on hotmail just started seeing notifications again. What did you do? Smile

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hotro.forumup.com.au

Raulken · Posted: Thu Jun 05, 2008 9:52 am Post subject:

MrR wrote:

I changed the address to my ISP and that worked.

I changed it back to hotmail and that worked also - strange.

My users who are on hotmail just started seeing notifications again. What did you do? Smile

nothing

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gg'ssimon · Posted: Thu Jun 05, 2008 3:49 pm Post subject:

MrR wrote:

I changed the address to my ISP and that worked.

I changed it back to hotmail and that worked also - strange.

My users who are on hotmail just started seeing notifications again. What did you do? Smile

Hotmail has been know for a long time to not accept all email from ForumUp. Hotmail is not the best choice to use for email. Yahoo is much, much better. Never any problems with Yahoo.

If you post about emails not being received from ForumUp, you MUST include the email extensions not getting the emails. For example, @hotmail.com.

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Margaret /gg'ssimon~ForumUp World-Wide Administrator

gg'ssimon

Amelandse wrote:

There is definitely something not right with the e-mail feature of our forum.
I just saw that a new member had registered, but I don't get the activation mail.
I have waited an hour but still nothing. I think it's because of the server problems, but thought it would be okay to report it here.
Maybe other admins have encountered the same problem?

Are you meaning that you have your forum set to Admin activation? That users don't get an activation email, rather you get the notifiation?

Please note that sometimes activation emails take more than one hour to arrive. It depends upon various factors, some not having anything to do with ForumUp. There have been times when it took a great many hours for an activation email to arrive.

So, after a whole day has gone by, have you now gotten the activation emails? (Remember to look in your spam/junk folder. Even if sometimes the mail from ForumUp goes directly to your inbox, sometimes some wind up in the spam/junk folder.)

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Margaret /gg'ssimon~ForumUp World-Wide Administrator

NoxXxphp · Member Joined: 22 Jul 2008 Posts: 2

I have my forum set up so that it makes my new members that are registering goto their e-mail to activate, but they are not recieving the e-mail almost right away like usual, so i just wait it out and hope for the best.?

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