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DeathAngel2
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Joined: 12 Jan 2008
Posts: 6

PostPosted: Sat Jan 12, 2008 8:08 am    Post subject: 2 problems [ Resolved x 2 ] Reply with quote

Hello, I am Italian. When I created my forum I used the italian link but maybe for an error I come into .net circuit.. So, can I be put into .it circuit for evident problems of language? Thanks

The hour in my forum is wrong but the options are setted in right mode, what can I do?

my forum is
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FoxLeonard
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Joined: 25 Feb 2007
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PostPosted: Sat Jan 12, 2008 10:13 am    Post subject: Reply with quote

Angel, you cannot change .net to .it , but there is no problem to have an Italian language forum on .net.

All ForumUp forums on all the domains have the same settings for language available.

Furthermore, .net is a language and country neutral domain, just like .com and .org for example, compared to .it (Italy) .co.uk (United Kingdom, England) .us (USA) and so on.

If it is very important for you to have .it, then the only way is to register a new forum on the .it domain.

-----------

Yes, there are some problems with the time settings. They tend to "slip behind" on multi-forum setups. The best thing you can do is to experiment with the GMT + / - settings until you find a time that's close on the hour, at least.

FoxLeonard

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FoxLeonard
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PostPosted: Sat Jan 12, 2008 10:17 am    Post subject: Reply with quote

I forgot to say that you can, of course, use the Italian Support forum even if you have your forum on .net .

The Support forums are first and foremost for the different languages they represent.

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FoxLeonard

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Diana
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Joined: 23 Jun 2007
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PostPosted: Sat Jan 12, 2008 1:46 pm    Post subject: Reply with quote

FoxLeonard wrote:
I forgot to say that you can, of course, use the Italian Support forum even if you have your forum on .net .

The Support forums are first and foremost for the different languages they represent.

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FoxLeonard


It is not quite the same Fox.
In .net there are some differences and .net is not functioning at the moment, as far as I can understand, and people do not understand the difference betwen . net and .it and they come to us in . it to complain Smile

Diana
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FoxLeonard
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PostPosted: Sat Jan 12, 2008 3:10 pm    Post subject: Reply with quote

Yes, Diana, there are indeed minor differences between the domains, or between the servers, rather.

But I believe that you agree that it is better that the members turn to a support forum where they can fully understand the language.

In the few cases where there are differences, or when a certain domain suffers from problems, it is much more convenient if an English speaking member of the Staff comes here and finds out about the problem, to subsequently explain it to the member in the member's native language.

To do it the other way around causes much more confusion and misunderstandings, I can assure you.

And .net works in all essentials, but there are some problems with the Style Template directory.

FoxLeonard

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Diana
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Joined: 23 Jun 2007
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PostPosted: Sat Jan 12, 2008 3:30 pm    Post subject: Reply with quote

Thanks Fox...I tried to explain the small differences between the different forums that exist...and I am happy that . net works fine. Very Happy also for the italian speeking people that are with
.net

Thanks again

Diana
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DeathAngel2
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Joined: 12 Jan 2008
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PostPosted: Sat Jan 12, 2008 9:01 pm    Post subject: Reply with quote

Fox, I tried to change the hour until the GMT+13 but it doesn't change.. what can I do?

Thanks for your help, I spoke with Diana today and we found that the best solution for me is going to the UK forum when I have problems with the functions, and in the Italian forum when I need to change something like colors etc. I believe it's the best solution, so you can know and help me if I have some kind of problems, and if Diana (or someone else) come here and translate all, it's better for me so I can follow the instruction in my native language.
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DeathAngel2
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PostPosted: Sat Jan 12, 2008 9:38 pm    Post subject: Reply with quote

Fox, i have solved by changin the GTM on my personal profile. (I continued to try to change it on the admin panel.. lol)
Thanks for all!
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gg'ssimon
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Joined: 13 Nov 2005
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PostPosted: Sun Jan 13, 2008 1:34 am    Post subject: Reply with quote

DeathAngel2 wrote:
Fox, I tried to change the hour until the GMT+13 but it doesn't change.. what can I do?

Thanks for your help, I spoke with Diana today and we found that the best solution for me is going to the UK forum when I have problems with the functions, and in the Italian forum when I need to change something like colors etc. I believe it's the best solution, so you can know and help me if I have some kind of problems, and if Diana (or someone else) come here and translate all, it's better for me so I can follow the instruction in my native language.


All ForumUp support forums can help with all problems. If the staff on one forum do not know the answer, they are supposed to ask for help in our staff section. Then they are to go back to the forum of whatever language and give a translated reply.

The .uk forum is not open to questions.

But, since you know English, you might prefer to just ask here.

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DeathAngel2
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Joined: 12 Jan 2008
Posts: 6

PostPosted: Sun Jan 13, 2008 6:42 am    Post subject: Reply with quote

Simon: Diana said that if I have problems with functions or my forum is locked for problems like upgrades or work in progress, she can't do anything because I'm not in the Italian platform. So, isnt' it right? Have I to come back in the Italian forum? I'm sorry, I'm a bit confused.. Embarassed
(I hope you understand the concept, sorry for my English, I don't know every technical word..)
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DeathAngel2
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PostPosted: Sun Jan 13, 2008 7:25 am    Post subject: Reply with quote

[quote="gg'ssimon"] If the staff on one forum do not know the answer, they are supposed to ask for help in our staff section. Then they are to go back to the forum of whatever language and give a translated reply.
quote]

Are yo sure? Diana said to me to cancel the forum and remake it on .it because I create confusion asking to resolve problems that in the .it not are and she can't be weighted down from the burden of translation..
So, I don't know how as I have made to end of the .net circuit from an italian link, but if I create all this confusion to the italian staff (and to me too!!), please let me stay in the uk forum.. It will be hard for the language, but if you explain me the things with easy word, I understand.. Embarassed
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Diana
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Joined: 23 Jun 2007
Posts: 115

PostPosted: Sun Jan 13, 2008 8:05 am    Post subject: Reply with quote

[quote="DeathAngel2"]
gg'ssimon wrote:
If the staff on one forum do not know the answer, they are supposed to ask for help in our staff section. Then they are to go back to the forum of whatever language and give a translated reply.
quote]

Are yo sure? Diana said to me to cancel the forum and remake it on .it because I create confusion asking to resolve problems that in the .it not are and she can't be weighted down from the burden of translation..
So, I don't know how as I have made to end of the .net circuit from an italian link, but if I create all this confusion to the italian staff (and to me too!!), please let me stay in the uk forum.. It will be hard for the language, but if you explain me the things with easy word, I understand.. Embarassed


DeathAngel2
I told you to do what you wish and want.
I told you that translate from one forum to the other is not our duty...I dont have 24 hours time to translate what you write

Diana
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FoxLeonard
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Joined: 25 Feb 2007
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PostPosted: Sun Jan 13, 2008 10:11 am    Post subject: Reply with quote

DeathAngel2 wrote:
Fox, I tried to change the hour until the GMT+13 but it doesn't change.. what can I do?


Angel, you cannot use +13 unless you have a 24 hour setting to start with.

To get this right now:

Arrow If you are in Italy you should use GMT +1 It's only 2 minutes behind on .net

Admin Panel >> General Admin >> Configuration

General Configuration >> General Board Settings

System Timezone: [GMT +1]

Go down and click Submit

---------------

Do the same in your Profile.

---------------



Arrow If you want a 24 hour clock, instead of 12 hours and AM / PM

Admin Panel >> General Admin >> Configuration

General Configuration >> General Board Settings

Date Format [D M d, Y G:i]

Go down and click Submit

---------------

Do the same in your Profile.

---------------

Idea If you have problems following the Admin Panel >> General Admin >> Configuration instructions...

...set the language in your Profile to English, while doing this, and change it back to Italian when you are done... Wink

FoxLeonard

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DeathAngel2
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PostPosted: Sun Jan 13, 2008 10:18 am    Post subject: Reply with quote

Fox, I wrote you I have done, I change the setting only on the admin board and not in my profile.. lol
thanks for the 24h clock, I didn't know Wink
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gg'ssimon
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PostPosted: Sun Jan 13, 2008 10:28 am    Post subject: Reply with quote

[quote="DeathAngel2"]
gg'ssimon wrote:
If the staff on one forum do not know the answer, they are supposed to ask for help in our staff section. Then they are to go back to the forum of whatever language and give a translated reply.
quote]

Are yo sure? Diana said to me to cancel the forum and remake it on .it because I create confusion asking to resolve problems that in the .it not are and she can't be weighted down from the burden of translation..
So, I don't know how as I have made to end of the .net circuit from an italian link, but if I create all this confusion to the italian staff (and to me too!!), please let me stay in the uk forum.. It will be hard for the language, but if you explain me the things with easy word, I understand.. Embarassed


Of course I am sure. I am in charge of all the staff of ForumUp.

We have many different support forums in different languages. You can ask questions on any of the ForumUp support forums, but you should use the same language as the support forum.

So, if your best language is Italian, even if your forum is on .net, you can ask questions on .it- but ask in Italian on .it.

All of ForumUp is run by the same Webmaster, Raulken, so in the end, it is all the same. All the functions work the same way on all the domains. They may have different templates, but they all are controlled by Raulken.

You are calling this the "uk" forum, but it is correctly called the "ForumUp English language" forum. Of course you can use this forum to ask questions if you wish.

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